The Program At-a-Glance
1 Qualifying Item = 1 Gem
(8oz, 12oz or 32oz sizes)
Collect 9 Gems to earn 1 Reward
(FREE 8oz or 12oz of your choice)
Sign up NOW & earn a FREE Gem!
Let us treat you
Like Royalty
For every 8oz, 12oz, or 32oz item you buy, you will
receive 1 gem. For every 9 gems, you will earn a
Reward for one 8oz or 12oz item of your choice.
Rewards NEVER expire and it's FREE to join!!
Plus
As a Royalty Rewards member,
you'll receive early access to sales,
special deals, giveaways and more...
Royalty Rewards FAQ
How do I sign up?
Simply fill out the form above to create your free Royalty Rewards account.
Is it free to join?
Yes, it is free to sign up.
How can I earn Gems & Rewards?
You will earn one Gem compliments of Fairy Tales when you sign up. After that you will earn 1 Gem for every 8oz, 12oz, or 32oz size item that you buy on fairytaleshaircare.com. When you earn 9 Gems, you pick your Reward of any 8oz or 12oz item of your choice.
What are qualifying items to earn gems?
A qualifying item is any 8oz, 12oz, or 32oz item.
How many Gems do I receive if I buy a Combo pack?
2 gems for a duo and 3 gems for a trio.
Can I earn a gem for Lice Goodbye & Bug Bandit products?
Yes, you will be able to earn one gem for any Lice Goodbye or Bug product that you purchase.
How do I redeem my Rewards?
You can redeem your Reward at check out by hitting the apply button which will be prompted once you achieve the 9 items purchased.
How do I check my Gems & Rewards balance?
Your Gems & Rewards balance will show up in your account view box in the upper right hand of the website.
Do my Gems & Rewards expire?
Gems will go back to 1 once you hit 9 and your rewards never expire.
Are there additional ways to earn Gems?
Occasionally we will offer special sales to earn extra gems. We will notify you by email.
I do not have an e-mail address. Can I sign up without one?
Sorry, we need an email address and valid accountin order totrack your gems & rewards earned.
Is my personal information secure?
Yes, our site and your personal information is secure and under goes monthly inspection to ensure that our security standards stay up-to-date. We also undergo a 3rd party security audit annually to ensure we adhere to current security and PCI compliance standards.
Why did you change the program?
We wanted to offer a greater value to our rewards customer and be able to offer stronger special promotions and deals.
How do I return an item purchased where I earned gems?
If you return an item where you earned gems, you would lose the gems when the items are returned.
Can I return a reward item?
We would not be able to return any reward items since it is free and has no retail value.
Can I shop with Rewards and get free shipping?
Get free standard shipping when you spend $24.95 or more, after any promotion codes and rewards have been applied.
Can I opt out of the program?
If you choose to opt out of our Royalty Rewards program, please send an email to contact@fairytaleshaircare.com and request to be removed from the program.
