Your complete satisfaction is our top priority. If you are not 100% satisfied with your purchase, we will gladly accept returns of packages within 365 days of the sale date. All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging. Unfortunately, we cannot extend this return policy to resellers of our product or purchases made outside of fairytaleshaircare.com.
All return credits and refunds are processed within approximately 7-10 days upon arrival at our distribution center. Customer is responsible for return shipping fees.