Privacy policy

Last updated: 2/6/2026

 

Fairy Tales Hair Care (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit or make a purchase from fairytaleshaircare.com (the “Site”).

 

By using our Site, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

 

We collect personal information that you voluntarily provide to us and information collected automatically when you interact with our Site.

 

Information You Provide

 

This may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely by third-party payment providers)
  • Order history
  • Marketing preferences
  • Communications you send to us (email, contact forms, reviews, promotions)
  • Information Collected Automatically
  • When you visit our Site, we may automatically collect:
  • Device and browser information
  • IP address
  • Pages viewed and time spent on the Site
  • Referring URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

 

We use your information to:

 

  • Process and fulfill orders
  • Provide customer service and respond to inquiries
  • Send transactional emails and order updates
  • Send marketing communications (email and SMS, if you opt in)
  • Administer promotions, sweepstakes, or giveaways
  • Improve our website, products, and customer experience
  • Detect fraud and protect site security
  • Comply with legal obligations

 

3. Marketing Communications

 

If you opt in to receive marketing emails or text messages, we may send you promotional communications. You can opt out at any time:

 

Emails: Click the unsubscribe link in any email

 

SMS: Reply STOP to any text message

 

Opting out of marketing messages will not affect transactional communications related to your orders.

 

4. How We Share Information

 

We do not sell your personal information.

 

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Ecommerce platform providers (e.g., Shopify)
  • Payment processors
  • Shipping and fulfillment partners
  • Email and SMS service providers
  • Analytics and advertising partners
  • Fraud prevention and security services
  • Legal or regulatory authorities when required by law

 

All service providers are authorized to use your information only as necessary to perform services on our behalf.

 

5. Cookies & Tracking Technologies

 

We use cookies and similar technologies to:

 

  • Enable essential website functionality
  • Remember your preferences
  • Analyze website traffic and usage
  • Support marketing and advertising efforts

 

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain Site features.

 

6. Advertising & Analytics

 

We may use third-party analytics and advertising services (such as Google Analytics, Meta, or similar platforms) to understand how visitors use our Site and to deliver relevant advertising.

 

These providers may use cookies or similar technologies to collect information about your interactions with our Site.

 

7. Children’s Privacy (COPPA)

 

Our Site is intended for parents and guardians. We do not knowingly collect personal information directly from children under the age of 13.

 

If we learn that we have collected personal information from a child under 13 without parental consent, we will promptly delete it. Parents or guardians may contact us to review or request deletion of their child’s information.

 

8. Your Privacy Rights

 

Depending on your location, you may have rights regarding your personal information, including the right to:

 

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications
  • Request information about how your data is used or shared

 

California Residents

 

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request disclosure or deletion of personal information.

 

To exercise your rights, please contact us using the information below.

 

9. Data Security & Retention

 

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

 

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

 

10. Third-Party Links

 

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site constitutes acceptance of any changes.

 

12. Contact Us

 

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

 

Fairy Tales Hair Care

Email: contact@fairytaleshaircare.com