Terms of service
Last updated: 2/6/2026
Welcome to Fairy Tales Hair Care (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at fairytaleshaircare.com (the “Site”) and the purchase of our products.
By visiting our Site, using any of our services, or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.
1. Eligibility
You must be at least the age of majority in your jurisdiction to use this Site, or have permission from a parent or legal guardian. By using the Site, you represent that you meet these requirements.
2. Acceptance of Terms
Your continued use of the Site constitutes acceptance of these Terms. Certain actions, including completing a purchase, may require you to explicitly agree to these Terms by checking a box or similar affirmative action.
3. Products & Services
All products are subject to availability. We reserve the right to modify or discontinue any product, service, or content at any time without notice.
We make reasonable efforts to display product information accurately; however, we do not guarantee that product descriptions, images, or colors displayed on your device are exact.
4. Pricing & Billing
Prices are subject to change without notice. We reserve the right to refuse or cancel orders at our discretion, including suspected unauthorized or fraudulent transactions.
You agree to provide current, complete, and accurate purchase and account information for all orders.
Promotional offers are subject to availability, may be modified or discontinued at any time, and are limited to one per customer unless otherwise stated.
5. Subscriptions & Auto-Renewals
If you purchase a subscription or auto-renewing product, you authorize us to charge your payment method on a recurring basis at the frequency disclosed at checkout.
Subscription orders will continue until canceled. You may cancel or modify your subscription according to the instructions provided at the time of purchase or through your account, subject to applicable cutoff dates.
Subscription pricing, frequency, and availability may change with prior notice as required by law.
6. Shipping
Shipping timelines provided are estimates only. We are not responsible for delays caused by carriers, weather, supply chain disruptions, or other events beyond our control.
7. Force Majeure
We shall not be liable for any delay, failure, or interruption of service or delivery resulting from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, carrier delays, pandemics, or failures of utilities or telecommunications networks.
8. Returns & Refunds
Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference and available on our Site. Please review the Return Policy prior to making a purchase, as conditions and timelines apply.
9. Intellectual Property
All content on the Site, including text, graphics, logos, images, product names, designs, and trademarks, is owned by or licensed to Fairy Tales Hair Care and protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.
10. User Submissions
If you submit reviews, comments, images, or other content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content for marketing or business purposes.
You represent that your submissions do not violate any third-party rights or applicable laws.
11. Prohibited Uses
You may not use the Site:
- For unlawful purposes
- To infringe upon intellectual property rights
- To submit false or misleading information
- To transmit viruses, malware, or harmful code
- To interfere with Site security or functionality
Violation of these Terms may result in termination of access.
12. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for their content, policies, or practices. Access third-party sites at your own risk.
13. Disclaimer of Warranties
The Site and products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose, except where prohibited by law.
14. Health & Results Disclaimer
Our products are cosmetic in nature and intended for external use only. They are not intended to diagnose, treat, cure, or prevent any medical condition.
Individual results may vary depending on hair type, skin type, usage, and other factors. Testimonials and examples shown on the Site represent individual experiences and do not guarantee similar results for all users.
If you have a known sensitivity, medical condition, or concern, please consult a qualified professional before use.
15. Limitation of Liability
To the fullest extent permitted by law, Fairy Tales Hair Care shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
16. Indemnification
You agree to indemnify and hold harmless Fairy Tales Hair Care from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site.
17. Dispute Resolution & Arbitration
Any dispute arising from these Terms or your use of the Site shall be resolved through binding arbitration conducted in the United States, unless prohibited by law.
You waive the right to participate in class actions or jury trials related to such disputes.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the State of [State], without regard to conflict-of-law principles.
19. Termination
We reserve the right to terminate or suspend access to the Site at any time, without notice, for violations of these Terms.
20. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
21. Modifications
We may update these Terms at any time. Changes will be posted on this page, and continued use of the Site constitutes acceptance of the updated Terms.
22. Mobile Messaging
If you opt in to receive SMS or mobile messages from us, you consent to receive marketing or transactional messages. Message and data rates may apply. You may opt out at any time by replying STOP.
23. Contact Information
Fairy Tales Hair Care
Email: contact@fairytaleshaircare.com